What to expect when hiring a custom software development company

aTeam Soft Solutions April 20, 2022

When we speak of software development companies, we’re usually thinking about companies that service their clients by creating custom software on demand, such as Custom web application Development & Custom mobile application Development. In this article, we’ll go over some of the most critical factors to consider when hiring a custom software development company to collaborate on your project.

As the world becomes more tech-savvy, digitalization is now one of the key methods for organizations to continue swiftly developing, improving procedures, boosting revenue, and keeping ahead of the curve. One of the most effective methods to accomplish this is to use software solutions that are precisely matched to your company’s needs.

As the need for bespoke software grows, so does the number of custom software development companies offering to provide such software for enterprises.  So, if you’re searching for a company to create bespoke software for your company, here are some crucial factors to consider.

Find The Right Custom Software Development Company for Your Requirements

Finding the ideal custom software development company to fit your demands might be difficult. There is frequently more to outsourcing than meets the eye, and selecting the wrong provider can cost you time, money, and the market position of your project.

Project requirements


You need to know what exactly you are looking for. For that, you may decide the following –

  • Do you need to build a web app or a standard website?
  • Will the most challenging feature on this site be a blog section or a shopping cart?
  • Or will the project require integration with a bespoke back-end system, including an ERP or payment system?
  • Do you have a fixed delivery timetable or a maximum budget?
  • Is having features that your clients will enjoy your first priority?

Suppose your requirements go beyond what a plug-in or ready-made application can provide. In that case, you’ll need to discover a custom software development company with a diverse set of skills, such as software engineering, UI optimization, web analytics, conventional web design, and more.

Once you figure out your requirements, you can start the process of outsourcing your custom software development project.

Let’s first understand the landscape of custom software development companies.

Types of software development companies

Software development firms come in several forms, each with distinctive qualities and areas of expertise. Here are a few :

  • Offshore Development Companies

These organisations are based abroad and frequently provide cheaper labour. They can provide firms wishing to outsource their software development needs with cost-effective options.

  • Onshore Development Companies

Located in the same nation as the client, these businesses often charge more for labour. They may be an excellent option for businesses that want to collaborate and communicate more effectively with their development staff.

  • Nearshore Development Companies

These businesses are situated in a neighbouring nation, offering a more convenient time zone and cultural match than offshore while still offering financial advantages.

  • Boutique Development Companies

      These are small, specialised firms that concentrate on      particular sectors of the economy or technological advancements. They may have fewer resources than bigger businesses, but they can offer a high level of customisation and experience.

  • Product development firms:

These businesses concentrate on creating and maintaining their own goods, which they can later sell or licence to other companies. They are capable of offering a variety of services, such as development, design, testing, and maintenance.

  • Digital agencies

These businesses offer a broad range of services, including software development, branding, and web design. They can offer firms seeking a comprehensive digital strategy a one-stop-shop solution.

  • Agile Development Companies

Companies that employ agile methodologies in their development processes are able to be more adaptable and quick to adapt to changes in project specifications.

  • Full-stack development

These businesses are skilled in a variety of technologies and can offer a full spectrum of services, from front-end to back-end development.

Benefits of hiring a software development company

Hiring a software development company for your project has a number of advantages.



A software development company has a staff of professionals with a variety of expertise in software development. They may offer insightful commentary and guidance on the best tools and techniques to employ for your project.



Software development firms frequently employ a larger team of programmers, designers, and project managers, which may be expanded or contracted in accordance with the demands of the project.

Quality control


To make sure that the finished product satisfies the client’s needs and is free of defects and faults, software development organisations frequently implement a thorough quality control procedure.

Faster delivery


A software development business can assist you in completing your project more quickly. They have a group of experts who collaborate to complete the project on schedule and within budget.



Contracting with a software development firm may be less expensive than assembling an internal staff. The business will cover all expenses related to hiring, training, and infrastructure.

Access to cutting-edge tools and technology


Software development firms frequently have access to cutting-edge tools and technology that can be leveraged to build cutting-edge solutions for your project.



As opposed to an internal team, a software development business might be more adaptable. They can adjust to the shifting demands of your project and, if necessary, give more resources.

Focus on core competencies:


By outsourcing software development, your firm is able to concentrate on its core competencies while the software development company manages the creation of your project.

Risk management


Working with a software development business might help reduce project risks because they will have experience handling comparable issues and can assist in finding solutions.

Continuous Support


After the project is over, a software development company frequently offers continuous support and maintenance to make sure the solution is current and functions properly.

Factors to consider when hiring a software development company

Technical knowledge

Evaluating the company’s technical knowledge of the frameworks and technologies pertinent to your project.

Development process


Acquainting yourself with the company’s methods for project management, testing, and quality control.

Collaboration and communication


Analyzing the company’s abilities in these areas to make sure they’ll be simple to deal with and attentive to your wants.

Portfolio and case studies


Reviewing the company’s case studies and portfolio of prior projects will help you gauge their level of expertise and the calibre of their work.



Getting feedback on their experiences working with the company by speaking with the references provided by the company.

Cost and budget


Be sure that the company’s fees are in line with your budget by learning about their pricing strategy.

Scalability and flexibility


Evaluating the business’s capacity to adjust to shifting project demands and to make available more resources as necessary.

Certifications and awards


Examining the company’s qualifications and honours will show how knowledgeable and dedicated they are to their industry.

Ongoing support and maintenance


After the project is over, determine if the organisation offers ongoing assistance and maintenance and whether they have a clear plan in place for doing so.

Problem-solving and critical thinking skills


are crucial for software development, thus employers look for applicants who have these abilities.

Cultural fit


If the company culture matches the culture of your organisation, it will be simpler for the team to collaborate.


How to Hire the Best Custom Software Development Company

Regardless of the fact that the idea behind recruiting a software development team differs for startups and enterprises, the hiring process of software developers for both is nearly the same.

The procedure typically begins with a panicked search for a custom software development company. Everyone has a different approach to hiring software engineers. Some people prefer to “call a friend,” while others prefer to Google their requirements. As a result, recruiting is never simple. It’s much more complicated to find the best custom software development company. Furthermore, the fact that hundreds of thousands of software companies are on the market makes the process much more difficult.

When looking for a software development company, talent is the most important factor to consider. You are contacting the company because of the talent. Your preferred company should have a large number of resource partners. The partners should be professionals in creating software that is tailored to your project’s needs. The company’s recruitment strategies should be distinct and inventive.  Consider the following questions for answers:

  • How experienced are they in building custom software in your industry?

Because they have worked in your business before, they are familiar with the industry’s technical model. This is a crucial part of your project’s success. The programmers will apply their expertise in your sector to create higher-quality software. Furthermore, they will adhere to all regulatory requirements.

  • Have they worked on a similar project before?

A good software development company must have all of the relevant skills. This should include a broad range of industries as well as technological tools. As a result, they will be able to provide you with a workforce that will match your project objectives with the best-fit solution. Failure to understand your speciality and its regulatory norms might result in future bottlenecks or project failure.

#1 Check the Company’s Track Record along with the Portfolio


In most circumstances, the company’s website is the first place you’ll go for information. It is critical to review the company’s portfolio before contacting them. Make sure you collect as much information as possible. The case study section will also provide you with further corporate information. This material should assist you in understanding the many technological instruments with which they have worked. It will also tell you about the company’s level of experience and skill with the technologies you want. The firm should be knowledgeable about the software that is appropriate for your industry.

Ask for References


Even if a company’s portfolio is excellent, it’s important to understand what happens behind the scenes. Even though the projects and web apps themselves appear to be excellent, you have no way of knowing whether they were completed on time and on budget. The final project may have only come to completion as a result of ongoing disagreements between software engineers and clients.

Asking for references may help you avoid unpleasant surprises later, and a well-established business should be able to provide you with at least a few pleased customers who are prepared to talk with you.

#2 Know About Their Services


When selecting a custom software development company, one of the first things you need to do is make sure they can meet all of your requirements. Begin by inquiring about the typical team structure for your sort of project — for example, when developing bespoke software, a development company’s team should include project managers, designers, developers, and quality assurance specialists.

Even if you already have a designing and development team and are only looking to expand it, the external development company should hire a project manager to act as a liaison between the two companies’ teams.

#3 Flexibility and Transparency


When it comes to custom software development for Custom Mobile application development or any other Software development service, team flexibility and clarity about all events that may occur during the project are critical. To understand how a firm you’re considering hiring handles changes in priorities, ask them how they manage them. Adjustments in priorities are common throughout software development, so having all of the information ahead of time can show you when & how to seek adjustments during the project.

Also, inquire about how you can keep track of the time and money spent on the project; it’s critical that you get this information at your fingertips at all times. Also, inquire if you will be able to contact directly the team members who will be working on your project – a transparent and well-organized custom software development company will not hide who will be working on your project.

#4 Number of Employees


This might be a useful measure of the company’s growth and stability. When it comes to working on projects, a company with a few dozen or a hundred software developers as well as designers typically has far more experience and a much broader range of capabilities — and this can inevitably result in getting a much higher-quality finished product than one built by a service provider with only a few employees.

This also offers greater project stability, as a larger custom software development company can ensure more efficient upgrades or replacements if necessary.

#5 What Kind of Software Specialists does the Company Have?


It is critical for a custom software development company to have a diverse group of software professionals in order to be a legitimate expert in the field of software development. This is especially true if you’re seeking a business that can handle all aspects of your custom software development process.

To guarantee that the firm you pick is capable of handling all elements of software development and can satisfy all of your requirements, its team should have at least the following five categories of specialists:

  • Back-end developers
  • Front-end developers
  • Quality Assurance Specialists
  • Designers
  • Project managers

#6 Pricing Model


While hourly rates are the most common pricing model in software development, there are many other options. Your company and the development company should agree on the contractual pricing model they’re employing and why it’s appropriate for your bespoke software needs.

By far, the most popular model is the time & material model, which is provided as hourly, weekly, or monthly charges, both per individual developer and as a group.

This approach has numerous advantages: cost is clear throughout and generally correlates to the effort. Your company bears both the benefit and risk of developing software and implementing the software-support plan.

There are a few flaws as well: inefficient software development teams are rewarded with increased cash, while the development company’s breakthrough creative contributions go unnoticed. Nonetheless, this approach approximates — if poorly — the alignment of the purchasing organization and the development business.

The time and material model has two common variants.

  • Fixed Price Model – In this case, the development company promises to provide an app for a set sum. This model’s strength is its ability to keep the buying organization’s expenses under control while rewarding the software development company for efficiency.

  • Partnered, value-based or outcome-based models– These can be fairly inventive, such as the buying company granting the development company shares, future income, an outcome-based bonus, or even other benefits. These models occur when startups acquire software or when the buying company and the developer business seek long-term alignment due to genuine synergy. When done correctly, these models may be quite strong, as they spread both risk and profit across the businesses. They should only be employed if there is a large level of trust & synergy between the companies, as with any meaningful partnerships.

#7 Maintaining Constant Communication


 Transparency is essential in any client-service provider relationship, but it’s especially important when outsourcing a project to someone you’ll never see in person. In our digital age, communication channels are as numerous as the individuals who require them.

Make sure the development team and the project manager are ready and competent to use project management tools if you wish to get periodic updates and track progress. If you require regular updates with particular specifics along the road, ensure sure the project manager is aware of this and has time set out for these discussions. Consider using the software developers’ tools to make the process go more smoothly if they have one.

Your team of software developers should be able to give unambiguous milestones & delivery schedules, as well as a list of their expectations from you, regardless of the precise communication strategy and technologies employed.

Determine what form of assistance, if any, you will require once the final result has been delivered when your project and connection with the company come to an end.

  • Will you be able to reach out to the company after the app is up and running?
  • What is the number of iterations included in the package?
  • When the project is finished, will you be provided with the source files?

The source files, which include descriptions of the database structures, accessibility of code repositories, login credentials to site hosting, plus Photoshop & Illustrator files, are necessary for retaining complete ownership of your project. If you want to make even minor changes to your project in the future, be sure your contract specifies that the source files will be delivered once the project is completed.

Finding the best custom software development company for your project requirements is a difficult task. But with the right development partner, the end result can turn out to be impeccably innovative and robust.

If you’re ready to talk about your project, contact us at [email protected]

Bijin Azeez July 13, 2018