PharmIQ — Pharmacy Intelligence Platform

Turn pharmacy data into decisions you can act on.

PharmIQ gives pharmacy leadership a clear view of prescribing compliance, staff workload, patient adherence, and quality KPIs across every hospital in your group — without integrating with your HIS.

CBAHI · NPHIES · Saudi MOH · JCI · Built for hospital groups in the GCC
Overview · Group Consolidated

Pharmacy Operations · Group View

5 hospitals · 81,337 dispensing actions analysed
Compliance breach
34%
↑ Meropenem · 540 cases
FTE deficit · IV Room
−3.8
1,374 hrs needed
Adherence on-time
82%
+4% vs prev period
Hourly dispensing volumePeak · 10:00 · 5,070
Compliance flag
540
Meropenem orders dispensed via Regular pathway — bypassing ID Consultant approval.
AI QCR Narrative · auto
"Routine TAT degraded 87%. Reallocate two pharmacists from OPD to IV Room, 09–13h."
Designed against the standards your inspectors actually audit:
CBAHI NPHIES Saudi MOH JCI Pharmacy HIS-agnostic
The Challenge

Your pharmacy already has the data.
Your leadership doesn’t see it.

Hospital pharmacies generate substantial operational data every day — yet directors typically operate with limited real-time visibility across their departments.
Formulary breaches go undetected. Staffing gaps surface only after harm. Chronic patients drift past their refill window. Quality Council Reports take days to compile. Across a five‑hospital group, there’s no consolidated view at all. Most of what’s going wrong is already in the data — nobody is looking.
01 · Compliance
34%

Restricted antibiotics dispensed via the open pathway.

Bypassing specialist approval. Surfaces only when someone manually audits.

Sample · 1,584 records
02 · Staffing
−3.8FTE

IV Room pharmacist deficit, undetected.

1,374 hours needed against 704 available — the gap never reached leadership.

EFT model · monthly
03 · Quality
+87%

Routine turnaround time degraded — never escalated.

One quarter of accumulated drift, hidden inside aggregate KPI averages.

QCR · trend analysis
04 · Group view
0dashboards

Consolidated views across the hospital group.

Every site reports its own way. The director triangulates from five inconsistent decks.

Pre‑PharmIQ baseline
Explore the Platform

See what your pharmacy team will actually use.

Click through the four core dashboard areas. Every screen is generated automatically from your standard monthly Excel exports — drill-downs, filters, and trend comparisons included.

01Dispensing OverviewVolume · locations · peak hours
Module 01 · Prescribing Analytics

Understand where and when your dispensing volume actually happens.

Episode breakdown, dispensing by location, and action-type analysis — surfaced in seconds from the same monthly export your team already produces. Peak-hour patterns are derived per location, not assumed.

  • In-Patient, Out-Patient, and Emergency volume split
  • Location-level dispensing — IV Room, OPD, ED, Unit Dose
  • Action-type analysis: Collected, Drug Manufacture Deduction, Administered, Disposed
  • Hourly peak-pattern charts per location
81,337
Actions analysed
10:00
Peak hour
6
Locations
Dispensing Overview · Monthly
Episode Type Breakdown
In-Patient36,393 (44.7%)
Out-Patient24,596 (30.2%)
Emergency20,348 (25.0%)
Dispensing by Location
Inpatient IV Room
27,480
Out-Patient Pharmacy
25,033
Emergency Pharmacy
19,310
Inpatient Unit Dose
5,609
Operation Room
2,260
Psychiatry
1,645
Inpatient IV Room
Peak 10:00 · 1,713
Out-Patient Pharmacy
Peak 10:00 · 1,560
02Prescribing ComplianceBreaches · interventions · prescribers
Module 01 · Prescribing Analytics

Catch every restricted-drug breach and the prescriber behind it.

PharmIQ checks every dispensed order against your configured formulary, then ranks prescribers by intervention frequency. Drill into any reason — Duplication, Wrong Dose, Contraindication — and instantly see the physicians driving it.

  • Compliance violations by drug · pathway · prescriber
  • Intervention reasons ranked by volume and severity
  • Prescriber-level rejection rates and top intervention reason
  • Configurable formulary — no drug names hardcoded in system logic
540
Breaches flagged
1,978
Interventions
22
Prescribers
Compliance · Prescriber Drill-Down
Intervention Reasons
Duplication of Therapy
612
Abbreviation
387
Incomplete Order
298
Wrong Dose
143
Unclear Order
127
Wrong Frequency
89
Contraindication
84
Pharmacist Decision
52
Physician
Department
Orders
Interv.
Reject
Top reason
Fatimah S. AlZaher
Diabetic Clinic
120
42
35%
Duplication
Ahmed S. Qady
General Surgery
105
38
36%
Abbreviation
Almujtaba I. Shangity
Internal Medicine
98
34
35%
Abbreviation
Zainab M. Hamad
Neurology
92
31
34%
Duplication
Omar A. Ghamdi
Neurology
85
28
33%
Duplication
03Patient AdherencePrograms · refill windows · outreach
Module 02 · Patient Adherence

Track every chronic patient before they miss a refill.

PharmIQ groups your chronic-medication patients into care programs, scores adherence against your locked institutional window, and surfaces the trend direction at a glance. Filter by program, drug, or prescribing physician.

  • Program-level adherence: Hypertension, Diabetes, Anticoagulation, Heart Failure
  • Per-patient classification: Adherent, At Risk, Late, Overdue
  • Outreach status field — Not Contacted, Reminder Sent, Escalated
  • Locked rules: 60-day cycle · 6-month validity · ±7-day window
200
Patients tracked
76%
Avg. adherence
8
Programs
Program Summary
Program
Drug
Enrolled
Adherence
Trend
Hypertension Mgmt
Amlodipine / Lisinopril
42
78.5%
Diabetes Control
Metformin / Insulin
38
72.3%
Cholesterol Mgmt
Atorvastatin
28
81.2%
Anticoagulation
Warfarin
22
68.9%
Heart Failure Program
Carvedilol / Furosemide
18
74.1%
Asthma Long-term
Budesonide
24
82.7%
Epilepsy Mgmt
Levetiracetam
15
76.4%
Osteoporosis
Alendronate
13
70.8%
04Quality IndicatorsKPI scoring · committee narrative
Module 03 · Quality Intelligence

Quality Council Reports, scored automatically.

Upload a QCR file. PharmIQ scores 38 metrics across 5 categories against your locked institutional targets, paints a traffic-light dashboard, and drafts a committee-ready management narrative — with no patient identifiers ever leaving your tenant.

  • Performance Indicator scoring against locked targets
  • Period-over-period trend across uploads in a session
  • AI-drafted committee narrative (Claude · KPI data only)
  • Zero PHI passed to AI — KPI names, values, targets only
38
Metrics
5
Categories
7
PI KPIs
Performance Indicators · Q1
STAT Order Time (IP)
5min
↗ +0.5 vs prev
Target ≤5 min
Routine Order Time (IP)
13.5min
↘ −0.5 vs prev
Target ≤10 min
Patient Complaints
0count
+0 vs prev
Target 0
Outpatient Wait Time
14min
+0 vs prev
Target ≤15 min
Orders Requiring Clarification
33count
↗ +10 vs prev
Target ≤25
Narcotic Wastage %
1.56%
↘ −3.04 vs prev
Target ≤2%
TPN Pharmacist Intervention
19%
↘ −5.4 vs prev
Target 20–40%
TAT per Prescription
14.2min
−0.8 vs prev
Target 15 min
AI
Committee Narrative — Q1. Routine order processing time exceeded target by 3.5 min on average; STAT processing remains on target. Orders requiring clarification rose 43% — recommend prescriber-side training on order completeness
The Reports You Wanted, Finally

Reports that answer the questions you actually have to answer.

Pharmacy leadership doesn't need more data — they need the report on the desk before the committee meeting starts. Here is what every PharmIQ deployment puts in your hands from day one.

Compliance01

The restricted-drug breach report.

Every month, automatically: which restricted drugs were dispensed via the open pathway, by whom, and where. No more month-end audits.

Drug · Pathway · Prescriber
Workload02

The staffing-adequacy report.

Required vs available pharmacist hours per location, calculated on actual dispensing volume. FTE deficits surface before patient safety becomes the alarm bell.

Required · Available · Gap
Adherence03

The chronic-care outreach list.

The names you actually need to call this week. Patients drifting past their refill window, ranked by program and prescribing physician — with outreach status tracked per URN.

Late · Overdue · Action
Quality04

The Quality Council Report — drafted.

38 metrics scored against your locked targets, traffic-light coded, period-over-period trended, and accompanied by a committee-ready management narrative. Hours of director time, recovered.

KPI · Status · Narrative
Group05

The cross-hospital comparison.

One consolidated view across every site in the group, with per-hospital drill-down. Compare sites on the same metric, in the same units, in the same view.

5 hospitals · 1 view
Intervention06

The prescriber-intervention report.

Which physicians attract the most pharmacist interventions, broken down by reason. Targeted, evidence-backed prescriber education conversations — not generic memos.

Physician · Reason · Volume
Who It's For

Built for the four roles that run hospital pharmacy.

From the director coordinating five hospitals, to the clinical pharmacist managing the chronic-care list — PharmIQ has a screen for each role.

Pharmacy Director

Group-wide view: compliance, staffing, adherence, and KPI rollups across every hospital — with drill-down by site.

Full access

Chief Pharmacist

Operational control over a single hospital — workload distribution, peak-hour staffing, intervention patterns, compliance flags.

Operational

Quality Manager

Owns the QCR module — KPI tracking, traffic-light status, period-over-period trend, AI-drafted committee narratives.

QCR

Clinical Pharmacist

Read-only access to the adherence tracker. Manages the outreach status field for chronic-medication patients.

Read · outreach
PharmIQ vs. Traditional Reporting Platforms

The same data. A better answer.

Traditional reporting tools give you a chart. PharmIQ gives you the named breach, the responsible prescriber, the staffing gap, and the recommended action — drawn from the very same monthly exports.

Traditional PlatformsCharts. Filters. Footnotes.
  • Generic dashboardsBar charts, trend lines, percentages — leadership still has to interpret what to do.
  • Aggregate, not actionable"Compliance is at 66%" — but which drugs, which physicians, which pathway? Not in the report.
  • Manual narrative writingPharmacy directors still spend hours composing the committee summary by hand each quarter.
  • One hospital at a timeCross-site comparison means reconciling five spreadsheets in five formats.
  • Static rulesVendor-defined thresholds. Change requests measured in fiscal quarters.
PharmIQFindings. Names. Recommendations.
  • Named, specific findings"540 Meropenem orders bypassed ID Consultant approval — 22 prescribers, ranked."
  • Drillable to the rowEvery aggregate opens to the underlying record. Click 34% — see the orders, the prescribers, the patients.
  • Committee narrative draftedAI-written QCR commentary in the tone your committee already uses. Editable, exportable, signed off in minutes.
  • Group-native reportingOne upload, automatic partition by hospital, group-consolidated view alongside per-site drill-down.
  • Your rules, your thresholdsEvery formulary rule, KPI target, and adherence window is editable in Settings. Updates measured in days, not quarters.

The same Excel export. A report your director can act on.

Bring a single month of TrackCare exports. We will surface the findings live in a 45-minute walkthrough.

Book a demo
Security & Deployment

Built for the data residency rules your inspector enforces.

For Saudi deployments, your data stays in-Kingdom. No PHI is ever sent to the AI layer. Role-based access from Pharmacy Director to Clinical Pharmacist. Encrypted at rest, encrypted in transit, fully auditable from upload to dashboard.

Book a demo
In-Kingdom residency

Saudi tenants run on Saudi-resident infrastructure. AWS for cloud, on-premise option for air-gapped deployments.

No PHI to AI

The AI layer only ever sees KPI names, values, and targets. Patient identifiers and clinician names never leave your tenant.

Role-based access

Director, Chief, Quality Manager, Clinical Pharmacist — each with the right permissions and full audit trail.

End-to-end audit

Every upload, config change, and outreach update is logged. CBAHI and JCI audit trails ready out of the box.

The Solution

One platform. Three modules. No integration required.

PharmIQ sits on top of your existing Hospital Information System without a live API connection. Your team exports the standard Excel reports they already produce — from TrackCare or any HIS — uploads them, and immediately receives structured dashboards covering compliance, staffing, adherence, and quality.

Architecture

Four clean layers. No clinical logic hardcoded.

Configuration is fully separated from analytics. Every clinical threshold, formulary rule, KPI target, and adherence window is editable per hospital group — never burned into the codebase.

L1
ConfigurationKPI targets, formulary rules, staffing parameters, adherence windows
L2
Data IngestionExcel/CSV upload with column validation. Single combined file or per-hospital
L3
Analytics EnginePure computation against config. Compliance flags, FTE calculations, KPI scoring
L4
PresentationDashboards, drill-downs, multi-period trends, AI-drafted committee narratives
Frequently Asked

Five questions every pharmacy director asks first.

01

Do we have to integrate with TrackCare?

No. PharmIQ is deliberately file-upload based. Your team exports the standard monthly reports they already produce — dispensing history, intervention log, QCR, EFT — and uploads them. No HL7, no API, no InterSystems change request, no IT ticket queue.
02

How quickly will we see findings on our own data?

Under 60 seconds from upload to dashboard. The first working session typically surfaces specific, named compliance breaches and FTE deficits within the first hour.
03

What about Arabic localisation?

English interface for the current release. Arabic localisation, including RTL layout for tables and dashboards, is on the roadmap alongside in-Kingdom deployment.
04

Are clinical rules hardcoded?

Never. Drug formulary, KPI thresholds, EFT processing times, adherence cycle lengths — all editable per deployment via the Settings screen. PharmIQ ships with confirmed institutional benchmarks pre-loaded but every value is editable.
05

How does the AI narrative handle PHI?

It doesn't see any. The AI call receives only KPI names, values, targets, and status — no patient identifiers, no clinician names, no prescription details. The output is committee-ready narrative, not clinical decision support.
Ready when you are

Bring your monthly export. We'll bring the findings.

A 45-minute walkthrough on your real data — compliance breaches, FTE deficits, KPI breaches, all surfaced live. No slides, no abstractions. Your data, our dashboards.

Let's Talk

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